We promise to respond within 24 hours.
If you have any questions, please feel free to contact us.
- To place an order using the “Inquiry” email, please provide the following information
- ・Desired pick-up date (product collection date) or delivery date (preferred delivery time)
・Delivery destination (name, address, phone number)
・Requester’s information (name, phone number)
・Purpose (celebration, offering)
・Type (bouquet, arrangement, standing flowers, orchids, foliage plants, etc.)
・Color, image preferences, etc.
・Presence of a message card, nameplate, etc., and their contents(We will create them on a computer)
Please fill out the required fields on the form below and submit it.
Please feel free to fill out the form for any inquiries or orders you may have.
We will respond within 24 hours.
Please be sure to fill out all required fields.
In the unlikely event that you do not receive a response from us within 24 hours, there may be a possibility that your inquiry was not successfully completed.
We apologize for the inconvenience, but please call us again at 024-952-7888 for confirmation.
Regarding the payment methods, they are as follows. On our website, under “Order Process” and “Display Based on the Specified Commercial Transactions Act,” we provide details about the transaction. If you have any questions, please refer to these sections as well.
- Bank transfer (Japan Pos Bank and Toho Bank) (prepayment)
※ The account number for Yucho Bank is provided here. Please note that the transfer fees are the customer’s responsibility.
※ Toho Bank is also available. If you would like to use Toho Bank, we will provide the account number upon request. Please contact us by phone or other means.
- Cash payment (in-store payment or payment upon delivery)
- PayPay (in-store payment only)
- Credit card (in-store payment only)
To our customers who are not fluent in Japanese
Even if you are not familiar with Japanese or have recently arrived in Japan, please feel free to contact us or place an order through email.
Thanks to the advancements in artificial intelligence, communication in various languages, including English, Chinese, and Korean, has become possible in addition to Japanese.
Unfortunately, we do not have staff members proficient in multiple languages, making phone conversations difficult. However, with the help of artificial intelligence, we can translate Japanese into other languages through email.
If you have any questions or would like to place an order related to flowers, please feel free to reach out to us via email.