If you have any questions, please feel free to contact us.
For orders by fax, please use this Fax Order Form PDF.
The FAX number is 024-952-4448
Please fill out the required fields on the form below and submit it.
Please feel free to fill out the form for any inquiries or orders you may have.
Usually, we reply within 24 hours.
Please be sure to fill out all required fields.
When placing an order through this inquiry, we ask you to provide the following information
・Your budget
・Preferences for color, imagery, etc.
・Whether or not you want a message card, name plate, etc., and their messages
(We will create these on a computer.We offer it as a complimentary service.)
・If choosing delivery, please provide the delivery details (Name, Address, Phone Number)
Please place your order after filling in the above information.
If you do not receive a reply from us within 24 hours, our email may have been directed to your spam folder.
Please check your spam folder first. If you still cannot find our message, kindly contact us by phone at +81-24-952-7888.
The personal information you provide is used only for the purpose of providing the best service by Flower Shop Alice. For more details, please refer to our [Privacy Policy]
Payment Methods
Regarding the payment methods, they are as follows. On our website, under “Order Process” and “Display Based on the Specified Commercial Transactions Act,” we provide details about the transaction. If you have any questions, please refer to these sections as well.
- Bank transfer (Japan Pos Bank and Toho Bank) (prepayment)
※ The account number for Yucho Bank is provided here. Please note that the transfer fees are the customer’s responsibility.
※ Toho Bank is also available. If you would like to use Toho Bank, we will provide the account number upon request. Please contact us by phone or other means.
※If you are making an international transfer from an overseas bank, please use our Toho Bank account.
※Our Japan Post Bank corporate account cannot receive international wire transfers from overseas banks. - Cash payment (in-store payment or payment upon delivery)
- PayPay (in-store payment only)
- Credit card (in-store payment only)
Related Articles
◎Order Flow in the Telework Era
◎Inquiry Flow from Instagram, Customer Testimonials, and Our Philosophy
◎Frequently Asked Questions
◎From Australia to Koriyama — We Delivered Sympathy Flowers on the Same Day from an Overseas Order
◎Notice of Change of Contact Email Address
◎For Customers Who Would Like to Send Flowers to Koriyama from Overseas｜Flower Shop Alice’s Overseas Order Service
To our customers who are not fluent in Japanese
Even if you are not familiar with Japanese or have recently arrived in Japan, please feel free to contact us or place an order through email.
Thanks to the advancements in artificial intelligence, communication in various languages, including English, Chinese, and Korean, has become possible in addition to Japanese.
Unfortunately, we do not have staff members proficient in multiple languages, making phone conversations difficult. However, with the help of artificial intelligence, we can translate Japanese into other languages through email.
If you have any questions or would like to place an order related to flowers, please feel free to reach out to us via email.
