We promise to respond within 24 hours.


If you have any questions, please feel free to contact us.


For urgent inquiries, please call us at 024-952-7888 for immediate assistance.


We also have a『FAX Oader Form』available.
The FAX number is 024-952-4448

Please fill out the required fields on the form below and submit it.

Please feel free to fill out the form for any inquiries or orders you may have.
We will respond within 24 hours.
Please be sure to fill out all required fields.

    When placing an order through this inquiry, we ask you to provide the following information

    ・Your budget
    ・Preferences for color, imagery, etc.
    ・Whether or not you want a message card, name plate, etc., and their messages
    (We will create these on a computer.We offer it as a complimentary service.)
    ・If choosing delivery, please provide the delivery details (Name, Address, Phone Number)

    Please place your order after filling in the above information.

    In the unlikely event that you do not receive a response from us within 24 hours, there may be a possibility that your inquiry was not successfully completed.

    We apologize for the inconvenience, but please call us again at 024-952-7888 for confirmation.

    The personal information you provide is used only for the purpose of providing the best service by Flower Shop Alice. For more details, please refer to our [Privacy Policy]

    Payment Methods

    Regarding the payment methods, they are as follows. On our website, under “Order Process” and “Display Based on the Specified Commercial Transactions Act,” we provide details about the transaction. If you have any questions, please refer to these sections as well.

    • Bank transfer (Japan Pos Bank and Toho Bank) (prepayment)
      The account number for Yucho Bank is provided here. Please note that the transfer fees are the customer’s responsibility.
      ※ Toho Bank is also available. If you would like to use Toho Bank, we will provide the account number upon request. Please contact us by phone or other means.
    • Cash payment (in-store payment or payment upon delivery)
    • PayPay (in-store payment only)
    • Credit card (in-store payment only)

    To our customers who are not fluent in Japanese

    Even if you are not familiar with Japanese or have recently arrived in Japan, please feel free to contact us or place an order through email.

    Thanks to the advancements in artificial intelligence, communication in various languages, including English, Chinese, and Korean, has become possible in addition to Japanese.

    Unfortunately, we do not have staff members proficient in multiple languages, making phone conversations difficult. However, with the help of artificial intelligence, we can translate Japanese into other languages through email.

    If you have any questions or would like to place an order related to flowers, please feel free to reach out to us via email.